Health
Programs
Your direct professionals access.
Health professionals will attend to your personal needs at all times of your life, remotely, wherever you are, through video consultations:
No additional cost
No deductible
No coinsurance
Scheduling a consultation with a specialist in the health programs
is easy:
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the option 'health programs'
Choose the option you want from the menu and fill in your data, then a specialist will contact you to schedule an appointment.
Nutritional Counseling
We help you to take care of your diet through recommendations and advice from professionals specialized in nutrition, to take care of your health.
Chronic disease management
Learn how to take better control of your chronic condition through valuable tips and information.
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the option 'teleconsult'.
Once in My Bupa go to the 'teleconsultation' option, choose from the available schedules the one that suits you best and accept the scheduled session. - Check your scheduled sessions.
Log in to the app at the requested date and time and go to the 'Go to Scheduled Sessions' option. At the exact time a blue camera will be activated so you can enter the waiting room and start your teleconsultation.
My Bupa App: your access to Blua
Download our My Bupa Latin America App, for iOS or Android
Log in to My Bupa using your username and password. If you have not registered, you can do so from the app, to access our online services.
If you need assistance to register, please contact Customer Service.
You can register in the following following health programs:
- Nutritional counseling
- Healthy Mind
- Chronic disease management
Schedule same-day
on the same day
Measure your
vital signs
You can also learn
details about:
- Your policy
- Your claims
- Your digital card
The telehealth service and derivative services, including medical prescriptions, medical certificate, diagnosis, and laboratory orders are provided by the provider MEMORIAL INTERNATIONAL TPA LLC and its affiliates ("DoctorOne"). U.S.A. Medical Services Corporation and its affiliates ("Bupa"), collaborate with DoctorOne to provide customers with access to these services by integrating them within Bupa's digital health platform. Bupa does not provide medical services and therefore is not responsible for telehealth services or derivative services. The coverage and cost of exams, orders, treatments, prescription drugs and any other related services vary according to your policy benefit plan and are not covered as part of the telehealth service benefit. Visit Bupa's digital health platform for applicable Terms and Conditions of Use and Privacy Notice.
*In exceptional events, contact with the doctor may exceed thirty seconds.
**Medical prescriptions available in Brazil, Bolivia, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, and the Dominican Republic.
Terms and Conditions apply. Visit www.bupasalud.com for more information.
For information on data protection, please visit our Privacy Notice.
