Healthy Mind
Emotional counseling for your mental health care. Your mental health is our priority, access experts for the improvement of your emotional well-being from the palm of your hand.
This emotional counseling service allows you to communicate with a professional through video consultations, wherever you are and whenever you need support to take care of your mental health.
No additional cost
No deductible
No coinsurance
Learn about the variety of mental health programs we can help with:
The main objective of the program is for you to know what stress is and to give you guidelines that will allow you to develop skills to improve it.
- Knowing what stress is: You will learn what stress is and how to identify it.
- Recommendations to maintain a stress-free lifestyle: You will learn how to avoid stress with specific recommendations and guidelines.
- Establish healthy habits to maintain a stress-free life: You will understand the importance of living a healthy lifestyle to prevent stress.
The main objective of the program is for you to learn about anxiety and techniques and resources to manage it, so that you can overcome it and improve your quality of life.
- Awareness of anxiety and identification of its relationship to your thoughts, emotions and behaviors.
- Anxiety management, providing techniques and strategies to cope with situations that provoke anxiety.
The main objective of the program is for you to know what mood is and to learn how to improve it.
- Concept of mood: Learn its definition and main characteristics.
- Guidelines and activities to maintain an adequate state of mind.
The main objective of the program is to help you learn to regulate your emotions, to overcome a traumatic experience and regain control of your life. We also develop your skills to face future stressful situations with a more resilient and self-confident attitude.
- Concept of trauma and its characteristics: You will learn what is defined as trauma and what kind of situations can provoke it. The symptoms and emotions it provokes, and its relationship with memories and the body.
- Coping strategies: Focuses on providing tools and resources to minimize the impact of trauma.
The main objective of the program is that you learn how sleep works, learn strategies to improve it, and why to establish proper habits. Also, to be aware of its importance in health.
- Knowledge of sleep and its importance: Understanding sleep and how it affects our lives.
- Healthy habits that promote quality sleep. We will work on the establishment of routines to establish a correct sleeping pattern.
The objectives of the program are to help you reach a full and healthy maturity, recognizing the importance of physical exercise, dietary care, social relationships and remaining mentally active.
- Concept of healthy aging: You will learn the meaning of healthy aging and the importance of good habits and emotional health.
- Establishment of healthy guidelines: We work on the establishment of good life habits, emotional regulation strategies and the promotion of personal development.
The main objective of the program is to enable them to perceive, express, understand and manage different emotions. Through self-knowledge and emotional self-control, they will improve their individual well-being and social development.
- Knowledge of emotions: What emotions are and how we perceive them.
- Emotional management: The ability to experience different emotions and how to manage them.
- Communication styles: To know the different communication styles to achieve an effective communication through a harmonious communicative process.
The main objective of the program is to help you identify which aspects of your relationship can be worked on to improve your life together and thus, have a satisfying life as a couple and prevent some of the most common problems in the future.
- Understanding life as a couple: You will learn about the stages in a couple's life and what factors influence it.
- Prevention of common problems: We work on effective couple communication with guidelines and practical exercises to improve communication.
- Improvements for a healthy couple's life: We act in the area of family relationships, coexistence and sexuality to establish the basis for a healthy couple's relationship.
The main objective of the program is to improve the relationship with the children and their development, working on the autonomy of children and adolescents, and the improvement of communication.
- The mind and behavior of children: Knowledge of key aspects of their functioning in order to identify and understand how our behaviors and attitudes as parents can influence their emotional and educational development.
- Practical guidance in common situations to help and advise parents in their daily work.
The main objective of the program is to prevent and address the emotional changes that occur during pregnancy and after childbirth, fostering the bond between mother and child.
- Changes during pregnancy: Knowledge of the main changes that affect women physically, emotionally and personally.
- Emotional wellbeing: Strategies focused on emotional wellbeing are worked on, with guidelines for self-care, for the couple's relationship and the arrival of the baby.
Accessing Mente Sana video consultations
is easy:
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the option 'health programs' Click on the hamburger menu and you will find the “blua” button with a drop down list.
Here choose the program you want and click on Request Appointment. Confirm your Time Zone, click on Schedule and select your preferred date and time. When you click on Schedule, the requested Appointment will be displayed in summary. - Check your emails.
You will receive an email with the details of your appointment, including the link to connect to the session. Be sure to save the information. - Connect to the consultation
On the day and time of your appointment, the link will be activated to access the session. You will be able to connect directly from the link, without logging in to My Bupa.
Information to help take care of our emotions
We also provide you with free access to our various articles on prevention, tips and symptoms so that you have the information you need to take care of yourself.
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the option 'teleconsult'.
Once in My Bupa go to the 'teleconsultation' option, choose from the available schedules the one that suits you best and accept the scheduled session. - Check your scheduled sessions.
Log in to the app at the requested date and time and go to the 'Go to Scheduled Sessions' option. At the exact time a blue camera will be activated so you can enter the waiting room and start your teleconsultation.
My Bupa App: your access to Blua
Download our My Bupa Latin America App, for iOS or Android
Log in to My Bupa using your username and password. If you have not registered, you can do so from the app, to access our online services.
If you need assistance to register, please contact Customer Service.
You can register in the following following health programs:
- Nutritional counseling
- Healthy Mind
- Chronic disease management
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The telehealth service and derivative services, including medical prescriptions, medical certificate, diagnosis, and laboratory orders are provided by the provider MEMORIAL INTERNATIONAL TPA LLC and its affiliates ("DoctorOne"). U.S.A. Medical Services Corporation and its affiliates ("Bupa"), collaborate with DoctorOne to provide customers with access to these services by integrating them within Bupa's digital health platform. Bupa does not provide medical services and therefore is not responsible for telehealth services or derivative services. The coverage and cost of exams, orders, treatments, prescription drugs and any other related services vary according to your policy benefit plan and are not covered as part of the telehealth service benefit. Visit Bupa's digital health platform for applicable Terms and Conditions of Use and Privacy Notice.
*In exceptional events, contact with the doctor may exceed thirty seconds.
**Medical prescriptions available in Brazil, Bolivia, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, and the Dominican Republic.
Terms and Conditions apply. Visit www.bupasalud.com for more information.
For information on data protection, please visit our Privacy Notice.
